“This client is draining me. I need out.”
How to end a client relationship without burning the bridge — and the scripts that make it a clean exit instead of a confrontation.
You should have ended it months ago. The scope creep. The late payments. The 11pm messages. The “quick favor” that turns into three hours of unpaid work. You didn't keep them because they're worth it. You kept them because you didn't send one email. Every month you keep them is a month you don't have for the client you actually want.
Not the angry list of grievances. Not the apologetic “I think we should take a break.” Just the professional close-out — no fight, no negotiation. Five scripts for five kinds of fire: the pattern-of-issues exit, the mid-project exit, the hostile-client termination, the chronic late-payer, and the draining-but-nice client you feel guilty about.
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